gladys_Burlingham89
May 17, 2026
"I reached out for help and it took..."
I reached out for help and it took a long time to hear anything back. I got passed around a bit, and by the end I still didn’t really have a clear answer. I’m sure it could’ve been handled a lot more smoothly.
michael-Muszynski
April 26, 2026
"We mostly use ZoomInfo for the intent data..."
We mostly use ZoomInfo for the intent data, it’s been really useful for our sales team. It helps us get a better sense of who might actually be interested instead of just taking shots in the dark. The info isn’t perfect every time, but it does save us a lot of time and the leads usually feel a lot more relevant. That said, there have been moments where I felt a bit ignored when we had questions or needed help, which can be frustrating. Overall though, the intent data itself has been a big help for us.
david_Beasley96
March 19, 2026
"The search filters are actually helpful"
I’ve been using the search filters for a bit now, and overall they’ve been good. They do what I need them to do without making things feel overly complicated, which I appreciate. It’s nice being able to narrow things down instead of scrolling through a bunch of results that don’t really apply. Nothing too flashy, but they work well and make searching a lot easier
Henry_young78
March 18, 2026
"Pretty solid CRM syncing overall"
It’s been working well with our CRM for the most part. Every now and then a few fields need to be fixed or adjusted (nothing too major), but overall it’s been a smooth experience.
sherri_Hegmann84
February 12, 2026
"Good leads, just not always perfect"
We’ve been using ZoomInfo mainly to find new contacts, the lead quality has been solid overall. Most of the emails are accurate, and having company info in one place saves me a lot of time digging around online.
That said, it’s not perfect. I still run into bounced emails here and there, or contacts who have already moved to another company, so I wouldn’t rely on it blindly without doing a quick check.
Overall though, it’s been helpful for our sales team and definitely better than the lists we were using before. A friend had actually recommended it to me, and I can see why. I’d give it 4 stars.
jonathan-Eikenberry
February 12, 2026
"Not sure it was worth the price"
I might be missing something, but this felt way too expensive for what we actually got. The data quality just didn’t seem strong enough for the cost, and we didn’t get many useful leads out of it. I kept wondering if we were using it wrong, but in the end it mostly felt like we were stuck paying more without seeing much value
MARSHALL
January 17, 2026
"Kept running into bad contact info"
I wanted this to be more useful, but honestly... a lot of the contact info I found was outdated or just not right at all. Like, I’d look someone up thinking I had a solid lead, and then the email or details would be off. It happened often enough that I stopped trusting the data.
WilliamSatterfield_01
January 14, 2026
"Billing terms were a surprise"
The tool itself was fine, no major complaints there, but the contract side really frustrated me. The renewal and billing terms felt strict, and I didn’t feel like it was clear enough what I was actually locked into. Support did respond, but they mostly just pointed me back to the agreement, which didn’t really help much
AnFaulkner_09
January 02, 2026
"Helpful tool, but onboarding was a bit all over the place"
The tool itself seems like it could be really useful, but the onboarding felt rushed. We had maybe 2 or 3 training calls, and they moved so fast that a few important things our team actually needed got skipped. We ended up asking the same questions again a week or so later. Support was friendly, which I appreciated, but the answers weren’t always super clear.
Martha_price81
December 29, 2025
"Strong contact coverage, but I’d switch if it slips"
ZoomInfo has been really helpful for finding contacts I usually can’t track down anywhere else. The coverage is probably the biggest win for us, especially with mid-sized companies. Some records are off here and there, so it’s not perfect, but it still saves me a ton of time compared to digging around manually. That said, if the data quality started getting worse or the value wasn’t there anymore, I’d definitely look at other options.
Michael_lamar76
December 29, 2025
"Pretty simple to use overall, just..."
Pretty simple to use overall, just runs a little slow sometimes.
